General Terms of Use
Last updated on: 10.12.2025
Welcome to VanSite!
We are glad that you are visiting our website (hereinafter referred to as the "online marketplace") and thank you for your interest. Using the services requires that you agree to these General Terms of Use. Please read them carefully before using the online marketplace. By using the online marketplace, you declare your agreement to be bound by these General Terms of Use (hereinafter referred to as "GTU"). Below we inform you about the use of our online marketplace.
1) General provisions and scope
1.1 The following GTU apply to all contracts between VanSite UG (limited liability), represented by the managing directors Maximilian Buschmeyer and Sebastian S. Siegbert, Am Südhang 8, 33739 Bielefeld, Tel.: +49 (0) 521 - 759 863 31, E-mail: team@vansite.eu Internet: www.vansite.eu VAT ID No.: DE123456789, Registered office: Bielefeld, Register court: Bielefeld Local Court, Register number: HRB 43903 (hereinafter referred to as "VanSite") and providers of natural pitches (hereinafter referred to as hosts) and interested parties (hereinafter referred to as guests, collectively also "users") of the online marketplace, accessible at the link www.vansite.eu.
1.2 These GTU apply both to consumers and to businesses, unless a distinction is made in the respective clause. Pursuant to Section 13 of the German Civil Code (BGB), a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. Pursuant to Section 14 BGB, a business is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.
1.3 Businesses within the meaning of these GTU also include authorities, corporations, institutions, foundations, legal persons under public law or special funds under public law that act exclusively under private law when concluding the contract.
1.4 VanSite's GTU apply exclusively. Deviating, conflicting or supplementary general terms and conditions or GTU of the user only become part of the contract if and to the extent that VanSite has expressly agreed to their application.
1.5 With respect to businesses, these GTU also apply to future business relationships without VanSite having to refer to them again. If the user uses conflicting or supplementary general terms and conditions, their application is hereby objected to; they only become part of the contract if VanSite has expressly agreed to them.
2) Subject matter of the contract
2.1 The VanSite website is an online marketplace that enables registered hosts and guests of natural pitches in Germany to get in contact, to publish listings on the online marketplace, to book the natural pitches offered there by the hosts, and to communicate among the users.
2.2 VanSite creates, maintains and operates the online marketplace, but does not itself act actively as an intermediary between the users. VanSite is therefore not itself a contracting party to the contracts concluded between the users. The performance of the contracts is governed exclusively by the statutory provisions in the relationship between the host and the guest, as well as, where applicable, by general terms and conditions or cancellation conditions of the respective users that deviate from this. Unless VanSite is also a service provider itself, VanSite is not liable for the proper performance of any contracts between the users.
3) Services and use of the profile
3.1 When using the profile, the user can make use of various services or functionalities that differ depending on whether the user has registered as a host or as a guest.
3.2 After successful registration, the guest can use the following additional services or functionalities of the online marketplace:
Creating a profile with the option to provide personal information and add a profile picture. Apart from the username and the profile picture, the information can only be viewed by the user themselves and by administrators (profile)
Overview of all completed/refunded/declined transactions (transactions)
Adjusting the e-mail address(es), changing the password, deleting the user account (account)
Adjusting the desired notifications by e-mail in relation to VanSite (notifications)
Overview of all completed/refunded/declined transactions
Contacting hosts who have accepted the guest's requests
Contacting the administrators for verification as a host (+ offering a pitch)
Accessing the links to VanSite's presences on various social media
Searching for natural pitches on VanSite.eu based on the desired location
Further narrowing down the pitches listed in the search results by: filtering (e.g. price, suitable vehicle types, maximum length of stay, facilities, etc.) in the categories VanSite pitches and service stations
Opening the detail view of individual pitches, which:
contains the description and the properties selected via the filter options
shows the profile picture, first name and rating of the host
shows the location of the pitch as a 500 m radius on an interactive map
contains the booking menu for the respective pitch
Booking the pitch via the booking menu
stating the period of the booking
3.3 In principle, anyone who owns a natural pitch in Germany on which tents or roof tents can be set up or camping vehicles can be parked can become a host.
3.3.1 Hosts are themselves responsible for complying with statutory regulations. In this respect, the host is obliged to register a business if there is a permanent commercial activity. By contrast, no business needs to be registered if the natural pitch in Germany is offered for rent only occasionally and only for a short time. However, if a host wishes to offer a natural pitch in Germany permanently and/or for a longer period, a business registration is required. A business registration is also required if the host offers more than 3 pitches.
3.3.2 Hosts are obliged to ensure adequate insurance cover themselves.
3.3.3 If the host is an entrepreneur within the meaning of section 1.2, the host is also obliged to state to its guests the prices payable including VAT and other price components (total prices).
3.3.4 The host is responsible for checking local laws, regulations and reporting obligations and for obtaining any permits before offering a natural pitch in Germany via the VanSite website. Furthermore, a host who permanently or recurrently sets up more than 3 places for tents, roof tents or camping vehicles is obliged to comply with the rules on the layout of campsites in Germany set out in the state regulations of the respective federal states and in the Ordinance on Camping and Weekend Sites (CWVO). The user can find further information on the Ordinance on Camping and Weekend Sites (CWVO) of the federal states at the following links:
Regulation for Denmark:
3.3.5 The host is obliged to ensure that the natural pitch it offers is located neither in a forest nor in a protected area (e.g. SAC and special protection areas, nature reserves, landscape conservation areas) in which camping or parking camping vehicles is prohibited.
3.3.6 After successful registration, in addition to the services and functionalities listed under section 3.2, the host can make use of the following additional services and functionalities:
Create listings for natural pitches that specify, among others, the following parameters of the natural pitch: title (display name), price in € per night, additional offers, four-wheel drive (4x4) required, self-sufficient vehicles only, vehicle/accommodation, max. length of stay [nights], facilities, surroundings, activities, location
Deactivate a created listing so that it is no longer visible and can no longer be booked
Restrict the availability of the listing to selected times
Delete a listing that has already been created
Freely accept or decline booking requests from potential guests
Receive and send messages from and to other users.
3.4 The specific graphic and functional design of the contractual usage options, the extension of the usage options with additional features or services, or their supplementation with paid additional services are at VanSite's discretion. While maintaining the contractual usage options, VanSite is entitled at any time to modify and adapt the specific design.
3.5 VanSite is entitled at any time to block access to individual content or to the online marketplace, e.g. if there is a suspicion that users are violating applicable law, these GTC or the rights of third parties. The user can avert these measures by dispelling the suspicion through the submission of suitable evidence at the user's own expense. The user has no claim to the maintenance of individual functionalities in the online marketplace.
3.6 The online marketplace is available to the user without time limit for at least 98.5% on an annual average. Unavoidable, unforeseeable and exceptional events that can lead to the unavailability of the online marketplace, such as power outages, hacking attacks or failures of telecommunication lines from the handover point to the internet, are not counted towards the minimum availability.
3.7 VanSite is entitled to engage third parties as subcontractors for the provision of the contractually owed services. In addition, VanSite may transfer rights and obligations under this contract to one or more third parties (assignment of contract). In the event of a complete assignment of the contract, the user has the right to terminate the contract without notice.
4) Registration, conclusion of contract and user account
4.1 By completing the online registration process (hereinafter referred to as "Registration") and creating a profile, a usage agreement is concluded between the user and VanSite.
4.2 Registration and profile creation require the creation of a user account. This consists of first and last name, a password and an email address ("login data").
4.3 Both natural persons and legal entities may register to use the online marketplace. A legal entity can only be registered by a person authorized to represent it.
4.4 Only users who are at least 18 years old may register. If the user is a minor, registration may only take place with the consent of a legal guardian. VanSite is entitled to make registration conditional on appropriate proof of consent from a legal guardian.
4.5 The agreement with VanSite for the use of the online marketplace is concluded by completing the online registration process and subsequently clicking the checkboxes ATU ("I hereby confirm that I have read and accept the General Terms of Use."), Data Protection ("I have taken note of the privacy policy. I agree that my personal data may be collected and stored electronically for the purpose of registration and the creation of a user account. Note: You can revoke your consent at any time with effect for the future by email to datenschutz@vansite.eu revoke.") are clicked.
4.6 After completing the registration process, the user receives a confirmation email with an activation link. To complete the registration process, the user must verify themselves by clicking the link in the confirmation email. There is no entitlement to the conclusion of a usage agreement.
4.7 A user account can only be created by providing a current email address of the user. This email address also serves as the means of communication with VanSite.
4.8 The user warrants that the data used when creating their profile ("profile data") is truthful and complete. They are obliged to keep their data up to date at all times and, in the event of changes, to update their data in their user account. The use of pseudonyms is not permitted.
4.9 Upon registration, the user creates a password for their user account. The user can change the password at any time in their user account. The user must not disclose or make the password accessible to third parties and must keep it carefully to prevent misuse. The user is also responsible for keeping employee logins confidential and will instruct their employees accordingly. They are obliged to inform VanSite without delay if the password has been lost or if they become aware that unauthorized third parties have gained knowledge of the password. The user is liable for any misuse by third parties unless they can prove that they are not at fault.
4.10 Each user may register only once each for private and business use of the VanSite services. A user account is not transferable to other users or employees.
4.11 The user can correct the entries made during the online registration process at any time before submitting their legally binding order using the usual keyboard and mouse functions.
4.12 VanSite stores the contractual provisions including the GTU upon conclusion of the contract in compliance with data protection requirements and sends them to the user in text form (by email) after the user has submitted their order.
4.13 The user can set up a user account in VanSite's online system. The order data and the contract text are not stored in VanSite's online system and, for security reasons, can no longer be viewed and retrieved by the user via the user account.
4.14 The contract is concluded in German.
4.15 The user must ensure that the email address provided for processing the registration is correct, so that the emails sent by VanSite can be received at this address. In particular, when using spam filters, the user must ensure that all emails sent by VanSite or by third parties commissioned by VanSite with order processing can be delivered.
5) Admission and access to the online marketplace
5.1 A prerequisite for using the online marketplace as a host is the prior registration of the host as a guest and admission as a host by VanSite. To be admitted as a host on the online marketplace, a telephone call is first held with a VanSite employee, in which the nature and characteristics of the pitch are discussed together. Following the conversation, VanSite decides whether the pitch is suitable and whether the user will be admitted as a host.
5.2 There is no entitlement to admission to or use of the online marketplace.
5.3 If the admission application is rejected, the user will be informed by email.
6) Right of withdrawal
6.1 As a consumer, the user has a fourteen-day right of withdrawal in accordance with the statutory provisions.
6.2 Further information on the right of withdrawal can be found in VanSite's withdrawal policy.Withdrawal policyConsumers have a fourteen-day right of withdrawal. Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract is concluded. To exercise your right of withdrawal, you must inform us (VanSite UG (haftungsbeschränkt), Am Südhang 8, 33739 Bielefeld, Tel.: +49 (0) 151 – 281 49 151, Email: team@vansite.eu) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.Consequences of withdrawalIf you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract. The right of withdrawal expires early if we have fully performed the service and only began performing the service after you gave your express consent and at the same time confirmed your acknowledgement that you would lose your right of withdrawal once the contract had been fully performed by us.Model withdrawal form(If you wish to withdraw from the contract, please fill in this form and send it back.) - To VanSite UG (haftungsbeschränkt), Am Südhang 8, 33739 Bielefeld, Tel.: +49 (0) 151 – 281 49 151, Email: team@vansite.eu - I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*)/for the provision of the following service (*) -Ordered on (*)/received on (*) -Name of consumer(s) -Address of consumer(s)Signature of consumer(s) (only if this form is notified on paper) -Date (*) Delete as appropriate.- End of the withdrawal policy –
7) General duties of cooperation of the user
7.1 Without the express permission of VanSite, the user may use the online marketplace only within the scope of the private and commercial purposes provided for by the contract. Any improper use that goes beyond this designated purpose is prohibited for the user.
7.2 The user may not use any messages with advertising content without the consent of VanSite and of the user (recipient) (in particular: spam messages).
7.3 In the event that the content contains hyperlinks to third-party sites, the user warrants that it is authorized to use the hyperlink and that the website to which it links ("landing page") is compatible with applicable law and the rights of third parties.
7.4 The user is obliged to handle the login details carefully. The user is prohibited without exception from disclosing the login details to third parties and/or enabling third parties to access the profile by circumventing the login details.
7.5 The user is obliged to cooperate in the investigation of third-party attacks on the online marketplace, insofar as such cooperation by the user is necessary.
7.6 The user must refrain from any activity that is liable to impair and/or place an excessive load on the operation of the online marketplace or the underlying technical infrastructure. This includes in particular:
the use of software, scripts or databases in connection with the use of the online marketplace
the automatic reading, blocking, overwriting, modifying or copying of data and/or other content, insofar as this is not necessary for the proper use of the online marketplace.
7.7 Furthermore, the user must ensure that the information transmitted and the data uploaded by it via the online marketplace are free of viruses, worms or Trojan horses. The user undertakes to compensate VanSite for all damage arising from any failure to comply with these obligations for which the user is responsible, and furthermore to indemnify VanSite against all third-party claims, including legal and court costs, which third parties assert against VanSite as a result of the user's failure to comply with these obligations.
7.8 It is furthermore a violation of personal rights and therefore not permitted to remove the anonymity of other users or to disclose information from other users obtained from private messages, emails or chats that is not intended for the public. Users may not include in their posts or otherwise make public any information that could reveal the identity of another user or that the user has received from other users exclusively in private messages, emails or chats.
7.9 Furthermore, the following actions by the user are prohibited in particular and constitute misuse of the online marketplace:
systematic extraction of other users' contact data for the purpose of passing it on to third parties
unreasonable harassment of other users through aggressive, obscene, insulting, defamatory or intrusive forum posts or messages
extensive or persistent use of the online marketplace to publish and distribute content that does not factually correspond to the purpose or subject area of the online marketplace or its blogs and forums and that may impair the attractiveness of the online marketplace for other users
the use of others' identities for registration, posting content or sending messages.
7.10 Should disruptions occur in the use of the online marketplace or its functionalities, the user shall notify the operator of this disruption without delay. The same applies if the user obtains information about content published by third parties that obviously violates applicable law or the rights of third parties.
8) Host's obligations to cooperate with regard to posting content
8.1 The host undertakes not to store on the storage space provided any content that is unlawful or that violates laws, official requirements or the rights of third parties.
8.2 The host undertakes towards the operator that any content posted on the online marketplace does not, in its content or form, violate applicable law or public morals. Furthermore, the user is prohibited from posting content that infringes rights, in particular trademark, patent, other intellectual property rights or trade secrets of third parties. The same applies to the setting of external links. In particular, it is not permitted to distribute content that depicts, concerns or contains the following.
8.3 Insofar as the content provided by the host violates applicable law, public morals, or statutory or official prohibitions, VanSite may refuse the corresponding processing orders. A violation exists in particular where content is provided that concerns, depicts or contains the following points:
anti-constitutional content
racism and/or xenophobia
discrimination
endangerment of minors and/or glorification of violence and extremism of any kind
calls for and incitement to crimes and legal violations, threats against life, limb or property
incitement against persons or companies
statements that violate personal rights, slander, defamation and disparagement of users and third parties, as well as violations of competition law
content that infringes copyright or other intellectual property rights
sexual harassment of users and third parties
pornography
offensive, sexist, obscene, vulgar, abhorrent or disgusting materials and expressions.
8.4 Copyrighted content may only be quoted verbatim in posts without the consent of the respective rights holder within the scope of the applicable right to quote. Quotations must be marked by highlighting them using the quote function and by citing the source. Foreign-language quotations must additionally be translated into German to the extent that the content is roughly apparent. In particular, posts that are not correctly quoted may be removed or corrected by the moderators. The distribution and/or public reproduction of any content of the online marketplace without the operator's consent is prohibited.
8.5 VanSite reserves the right to block third-party content if it is punishable under applicable law or evidently serves to prepare criminal acts.
9) Support
VanSite will answer users' enquiries about the use of the online marketplace in text form (by email) after the respective question has been received.
10) Prices, remuneration and payment terms
10.1 Unless otherwise agreed, the service fee is governed by VanSite's price list valid at the time the contract is concluded. The stated service fee is in EURO and is a gross price including the statutory value-added tax applicable on the date of invoicing.
10.2 Unless otherwise agreed between the parties, the user is obliged to pay VanSite a service fee of 30.00%, including the statutory value-added tax applicable on the date of invoicing. A subsequent reduction of the booking amount does not affect VanSite's service fee.
10.3 Unless otherwise agreed between the parties, VanSite charges a service fee of 7.00% based on the overnight price and additional services for the use of the online marketplace and the offering of nature-based pitches by hosts. The service fee is only charged from an overnight price of 15 euros onwards.
These service fees are automatically taken into account during billing and deducted from the overnight price. A subsequent reduction of the booking amount does not affect VanSite's service fee.
10.4 Payment processing is handled by the payment service provider Stripe Payments Europe, Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, subject to the Stripe terms of use, available at https://stripe.com/de/connect-account/legal. During the booking process, the user is redirected from the VanSite website to the Stripe website. After confirmation of the payment instruction, VanSite asks Stripe to initiate the payment. The payment via Stripe is carried out automatically.
10.5 The host is only entitled to rights of set-off if its counterclaims have been established by a final court decision or are undisputed and reciprocally connected with VanSite's main claim, or have been recognized by VanSite.
10.6 Insofar as the host is an entrepreneur, the host's right of retention is excluded, unless the host's counterclaim arises from the same contractual relationship and is undisputed or established by a final court decision. Written notice to VanSite is required to assert the right.
10.7 If, after conclusion of the contract, it becomes apparent (for example through an application to open insolvency proceedings) that VanSite's claim to payment is jeopardized by the user's lack of ability to perform, VanSite is entitled under the statutory provisions to refuse performance and, where applicable after setting a deadline, to withdraw from the contract (Section 321 of the German Civil Code).
10.8 Bookings made by users with an AnnualPass and subsequently cancelled do not entitle the host to a payout of cancellation fees. The AnnualPass covers only the overnight costs and does not include any refund in the event of a cancellation.
10.9 Cancellation conditions
10.9.1 General cancellation conditions
Flexible cancellation condition
Guests can cancel up to 24 hours before the arrival date and receive a full refund. In this case, no payout is made to the host.
If the cancellation is made less than 24 hours before the arrival date, the host receives a payout for each night spent.
Moderate cancellation condition
Guests can cancel up to 3 days before the arrival date and receive a full refund. In this case, no payout is made to the host.
If the cancellation is made less than 3 days before the arrival date, the host receives 50% of the booking amount.
Strict cancellation condition
For a full refund, the booking must be cancelled at least 7 days before the arrival date.
If the cancellation is made less than 7 days but at least 3 days before the arrival date, the host receives 50% of the booking amount for all booked nights.
If the cancellation is made less than 3 days before the arrival date, the host receives 100% of the booking amount for all booked nights.
10.9.2 Special provision: AnnualPass bookings
For bookings made via an active VanSite AnnualPass or AnnualPass Plus, the cancellation conditions stated above apply accordingly.
By way of exception, however, in the event of a cancellation only 25% of the regular payout amount is paid out to the host, regardless of the chosen cancellation condition.
This provision serves to fairly distribute the flat-rate usage fee paid by AnnualPass holders.
10.9.3 Retention of the VanSite fee
Regardless of the chosen cancellation condition and the type of booking, the VanSite service fee is retained in full for every cancellation.
11) Usage rights
11.1 The user grants VanSite a spatially and temporally unlimited, irrevocable, transferable to third parties, non-exclusive, free-of-charge right to exploit the submitted content within the online offering. VanSite is entitled at any time to use, edit and exploit the content. This includes in particular the right of reproduction, the right of distribution and the right of communication to the public, in particular the right of making available to the public. The user waives the right to attribution of authorship. This provision does not affect the user's ability to grant third parties rights to submitted content under specific licensing models.
11.2 All rights to the content of the online marketplace lie with VanSite. The user is prohibited from reproducing, distributing and/or publishing content that VanSite, other users or third parties have placed in the online marketplace.
11.3 VanSite is entitled to delete or deactivate the content submitted by the user if it infringes the rights of third parties or if third parties assert claims for an infringement of rights whose validity cannot be obviously ruled out.
11.4 If VanSite becomes aware of a possible infringement of rights through the user's content, it will notify the user thereof without undue delay in text form.
11.5 By uploading image and text material to VanSite, the user consents to VanSite using the uploaded images for marketing purposes. This includes in particular use in publications such as books in which VanSite acts as author or publisher. The use takes place exclusively in connection with promoting VanSite and our services. If the user does not agree to this use, they can contact VanSite at support@vansite.eu contact so that this can be taken into account.
12) Liability and indemnification
12.1 With regard to the services provided by VanSite, VanSite, its legal representatives and its vicarious agents are liable only in the event of intent or gross negligence.
12.2 In the event of a breach of essential contractual obligations, liability also applies in cases of ordinary negligence, but is limited to the foreseeable damage typical for this type of contract.
12.3 Essential contractual obligations are those obligations which the contract imposes on VanSite according to its content in order to achieve the purpose of the contract, whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely (so-called cardinal obligations). Claims for damages arising from injury to life, body or health, as well as claims under the Product Liability Act, remain unaffected by the foregoing limitations.
12.4 Otherwise, any liability on the part of VanSite is excluded.
12.5 The user indemnifies VanSite and its employees or agents against all claims of third parties arising in the event of claims being asserted on account of an alleged or actual infringement of rights and/or violation of third-party rights through actions carried out by the user in connection with the use of the online marketplace, provided that VanSite is not at least predominantly responsible for the claims and liability. VanSite is predominantly responsible for damage that arose causally on the basis of its rights of instruction under this contract. Otherwise, Section 254 of the German Civil Code (BGB) applies.
12.6 In addition, the user undertakes to reimburse all costs incurred by VanSite as a result of claims asserted by third parties. The reimbursable costs also include the costs of an appropriate legal defence.
13) Personal data, data protection and copyrights
13.1 The user hereby consents to the storage of the personal data entered by them. This also applies to the storage of the IP addresses transmitted each time the online marketplace is used. In particular, the user also consents to the display of the personal data entered by them in their profile within the online marketplace for other users of the online marketplace and for third parties who are not users of the online marketplace.
13.2 The use of the online marketplace makes the collection, processing and use of personal data by VanSite unavoidable. VanSite assures that it will handle all stored data carefully and process it solely within the scope of the user's data protection consents. Any use of personal data going beyond this is carried out by VanSite only where this is legally permissible or where the user has consented in advance.
13.3 The user furthermore agrees that VanSite may use the user's personal data for direct marketing purposes. This includes addressing the user with advertising by email and by post.
13.4 In all other respects, the statutory data protection provisions apply, in particular the General Data Protection Regulation (GDPR), the new version of the German Federal Data Protection Act (BDSG-neu) and the German Telemedia Act (TMG).
13.5 Further details can be found in the privacy policy available on the VanSite website at the link:.
14) Force majeure
14.1 VanSite is released from its obligation to perform under this contract if and to the extent that the non-performance of services is attributable to the occurrence of circumstances of force majeure after conclusion of the contract.
14.2 Circumstances of force majeure include, for example, war, strikes, civil unrest, expropriations, orders by higher authority, pandemics, fundamental changes in the law, storms, floods and other natural disasters, as well as other circumstances for which VanSite is not responsible, in particular water ingress, power failures and interruptions to or destruction of data-carrying lines.
14.3 VanSite will inform the user of the occurrence of a case of force majeure without undue delay in an appropriate form.
15) Term of contract and termination
15.1 The usage agreement runs for an indefinite period.
15.2 The user is entitled to terminate the usage agreement at any time without observing a notice period and without giving reasons.
15.3 Termination requires text form (by email) or may be declared conclusively by the user deactivating their user account. In the event of termination, the user's profile is deleted.
15.4 In the case of the use of a free user account, VanSite is entitled to terminate the usage agreement with a notice period of one (1) month.
15.5 The right of each contracting party to terminate the contract without notice for good cause remains unaffected. Good cause exists if, taking into account all the circumstances of the individual case and weighing the interests of both parties, the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed end or until the expiry of a notice period. In addition to ordinary termination subject to notice, VanSite is entitled to terminate the usage contract without observing a notice period if good cause exists. Good cause exists in particular if the user
persistently and seriously breaches their contractual obligations (Section 7 and Section 8);
fails to make due payments despite a reminder and the setting of a grace period, or violates the contractual provisions on the use of the services
culpably and seriously violates statutory provisions when using the online marketplace.
15.6 VanSite will exercise its right to ordinary termination and to deletion of the user account if the user has not logged in for at least one (1) year and has not responded to a reminder message.
16) Alternative dispute resolution
16.1 The following provisions apply to users who are consumers. The EU Commission provides a platform for online dispute resolution on the internet at the following link: https://ec.europa.eu/consumers/odr. This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.
16.2 VanSite is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration body.
17) Amendment of the GTC
17.1 VanSite reserves the right to amend these GTC at any time without giving reasons, unless this is unreasonable for the user. VanSite will notify the user of amendments to the GTC in text form in good time. If the user does not object to the validity of the new GTC within a period of four (4) weeks after notification, the amended GTC shall be deemed to have been accepted by the user. In the notification, VanSite will inform the user of their right to object and the significance of the objection period. If the user objects to the amendments within the aforementioned period, the contractual relationship shall continue under the original conditions.
17.2 VanSite further reserves the right to amend these GTC,
insofar as it is obliged to do so due to a change in the legal situation;
insofar as it thereby complies with a court judgment or an administrative decision directed against it;
insofar as it introduces additional, entirely new services or service elements that require a description of services in the GTC, unless the existing usage relationship is thereby altered to the user's disadvantage;
if the amendment is merely advantageous for the user; or
if the amendment is purely technical or procedural in nature, unless it has a significant impact on the user.
17.3 The user's right of termination remains unaffected by this.
18) Final provisions
18.1 The law of the Federal Republic of Germany applies to these GTC and to the contractual relationship between the parties, excluding international uniform law, in particular the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law applies only insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.
18.2 If the user is a consumer and does not have a general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract shall be VanSite's registered office in Bielefeld.
18.3 If the user is a merchant within the meaning of the German Commercial Code, an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB), a legal entity under public law or a special fund under public law, the exclusive, also international, place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be VanSite's registered office in Bielefeld. In all cases, VanSite is also entitled to bring an action at the place of performance of the service obligation under these GTC or under a prevailing individual agreement, or at the user's general place of jurisdiction. Overriding statutory provisions, in particular those concerning exclusive jurisdiction, remain unaffected.
